Return Policy
Simple Returns. Clear Refund Process.
Kuargerso accepts eligible return requests within 30 days of delivery. Please review the conditions and process below before sending any item back.
Returns Accepted Within 30 Days
Kuargerso accepts return requests within 30 days of delivery.
To qualify for a return, items must be returned in their original condition — unused, uninstalled, and in the same state as received, including original packaging and any accompanying tags or accessories.
How to Request a Return
To request a return, please contact our support team at:
If your request is approved, you will receive return authorization, along with a return shipping label and step-by-step instructions.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival.
If the item arrives damaged, defective, incorrect, or materially different from the product description, we will provide an appropriate replacement, refund, or return solution at no additional cost to the customer.
Items Not Eligible for Return
Certain items are not eligible for return, including but not limited to:
- Perishable or consumable goods
- Custom-made or personalized items
- Personal care or hygiene-related products
- Hazardous materials
- Flammable liquids or gases
- Original shipping fees
- Sale or clearance items
- Gift cards
If you are unsure whether your item qualifies, please contact us before initiating a return.
Exchanges
To receive a replacement as quickly as possible, we recommend placing a new order after your return is approved and processed.
This helps ensure faster fulfillment and product availability.
Refunds After Return Inspection
Once your return is received and inspected, we will notify you of the refund status.
If approved, refunds will be issued to your original payment method. Please allow up to 10 business days for processing.
Additional time may be required by your bank or card provider before funds appear in your account.
If more than 15 business days have passed since approval, please contact us.
Return Process
- Contact our support team to request a return.
- Wait for return authorization and instructions.
- Send the eligible item back as instructed.
- Approved refunds will be returned to the original payment method.
Do Not Send a Return Without Authorization
Please contact Kuargerso support before returning any merchandise. Returns sent without prior approval will not be accepted.
If your return is approved, follow the instructions provided by our support team.
Questions About Your Return?
Contact our support team for return eligibility, return authorization, exchange, or refund-related questions.